FOR RESERVATIONS
Email redrockastronomy@yahoo.com
or call 435-210-0066.
Best time to call is 11:00 a.m. to 5:00 p.m. Mountain Time. If calling and Alex is not able to answer, please leave a brief message with your name, a return telephone number, best time to return your call, and the date you are interested in for your trip.
A credit card number will need to be provided at the time of reservation, although NO CHARGE will be incurred unless there is a “no show/no notice to cancel” in which event the cancellation fee will apply. Please be sure to read our cancellation policy below.
Reservation/Cancellation Policy
IMPORTANT: There will be a cancellation fee of 50% for no shows/no confirmed notice to cancel (within 72 hours of trip time). Full charge applies to cancellation/no-shows less than 36 hours before trip time as often programs are full and guests may have been turned away for your spot (only 12 spots available per program)
NO CANCELLATION FEE WILL APPLY if the trip is cancelled due to weather or otherwise poor viewing conditions. (Alex’s call – see below)
*CANCELLATION NOTE: Many of our guests have certain ideas under what kind of conditions I will hold a program. At times it may look cloudy or difficult at our meeting time but will clear up after sunset. Therefore, about 1 to 1.5 hours prior to meeting time, Alex will make the official decision on whether or not to cancel the trip if conditions seem less than optimum. After 20+ years I do not always call these correctly, but usually I get it right! If the trip proceeds and weather worsens, the trip will be cancelled at that point with no charges.
NOTE TO PARENTS with youngsters 6 and under
Before the ages around 6 – 7, the young developing eyes cannot yet focus through optical devices (binoculars, telescopes, cameras, etc.) Hence, some do not participate in the viewing portion of the program. Keep in mind, when there is more than one group/family present, we must be considerate of the viewing time for all of our guests! (Young children are always welcome but we ask that they be thoughtful and respectful).
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